Due to COVID-19 concerns, we are closing our retail locations until further notice. Details
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USC Bookstore COVID-19 Updates

We've temporarily closed all physical retail stores due to COVID-19.

We are committed to serving you 24/7 at uscbookstore.com
where we are offering FREE SHIPPING on all orders.

Stay healthy and Fight On!

Online Order Fulfillment

Due to increased volume and the impact of COVID-19, we are experiencing delays in fulfilling/returns processing, and your order may take longer than usual to arrive. Our customer service team currently is experiencing high volume of customer calls and emails, and wait time may be longer than usual. We apologize for the incovenience. Thank you for your patience and understanding.

COMMENCEMENT

For the latest information from USC about commencement activities, please check the website:

https://coronavirus.usc.edu/students/commencement/

Class Ring

Honor your past and your future with a gold USC Trojans college class ring. Save up to $100 through June 30th!

USC30 - $30 discount on 10K gold ring orders

USC50 - $50 discount on 14K gold ring orders

USC100 - $100 discount on 18K gold ring orders

Order here

CAP & GOWN REGALIA

If you would like your items now, your rental gown (and hood, if applicable), cap and tassel can be shipped to your home for your personal celebration. Please visit herffjones.com/homedelivery if you have already placed an order for pick up at the bookstore and wish to have that order shipped to your home. Please visit http://colleges.herffjones.com/COLLEGE/_USC/ if you haven’t placed an order yet and wish to do so.

o Rental gowns and hoods will need to be returned to Herff Jones one week following the yet-to-be-scheduled physical ceremony date. So, you can retain your regalia to use at the physical ceremony or return it to us following your personal celebration. You may keep your cap and tassel as a souvenir!


If you would like to cancel your reservation and receive a refund, please visit herffjones.com/collegereturns

o Please allow 20-25 days for the refund to be processed back to your credit card.

o The return process will indicate you need to print the form and include it in your return shipment, but since you have not received your order, Herff Jones will know that and process the refund. Please disregard this instruction.

o If you choose to participate in the yet-to-be-determined physical ceremony, there will be a distribution at the USC Bookstore approximately one week prior to the new date where you can rent and pick-up your regalia at the same time.


If you would like to hold your reservation for use at the yet-to-be-scheduled physical ceremony date, then there is no need to do anything. We will retain your information so you can pick up your regalia at the bookstore the week prior to the physical ceremony date.


Cap & Gown Questions

Cap & gown orders can take approximately 28 days to arrive to your home. Cap & gowns are not required for the virtual conferring on May 15th 2020.

Please contact Herff Jones directly at 1-800-837-4235, and have your order confirmation number ready.

SASHES

Custom sashes ordered through pridesash.com/usc

These items are custom and non-refundable. Orders placed to be picked up at USC Bookstore will be shipped to the customer’s billing address. Orders placed to be shipped to the customer's home will ship accordingly. Contact Pride Sash for any other questions or concerns at 310-973-0106 or usc@pridesash.com


Any sash customized at the USC Bookstore's HowDoUSC custom shop

These items are non-refundable. Please reference the returns policy for Commencement items.


Standard sashes & dated tassels, purchased online or in store

These items are non-refundable. Please reference the returns policy for Commencement items.


Graduation Announcements

Please contact Herff Jones directly at 1-800-837-4235, and have your order confirmation number ready.

TEXTBOOKS & COURSE MATERIALS

Academic Resource Center FAQ: http://bkstr.scene7.com/is/content/Bkstr/COVID-FAQspdf


Free access to eBooks

Visit the USC Bookstore website at https://www.uscbookstore.com/textbooks to gain free access to eBooks with your .edu email address. You can access up to 7 eBooks now until May 25. Visit https://studentresponse.redshelf.com/ for additional information.


Free Shipping on Rental Returns & Deadline Extensions

USC Bookstore is offering free shipping return labels and is extending the return period without penalty. Download our PDF for more information.


FREE Access to Lumen Learning OER (Open Education Resources) Courseware

Lumen Learning, our OER partner, is offering free access to courseware to help supplement content, and offer additional resources to faculty, click here for the Lumen offer.


If you have any questions or concerns, please contact the Academic Resource Center at 1413mgr@follett.com.