New Curbside Pickup Service! Drive Up And We'll Bring Your Items To You
Here's how it works:
Step 1: Select Curbside Pickup.
During checkout, choose Curbside Pickup. Place your order and wait to receive a "Your Order is Ready for Pickup" email (this will be a separate email from “Your Order is on its Way”)
Step 2: Ready for Pick Up
Once you receive “Your Order is Ready for Pickup” email, head on over to the Curbside Pickup location - 3427 S. Grand Avenue Los Angeles CA 90089. For directions click here. Curbside Pickup is available Monday – Friday (excluding USC holidays), from 8:00 AM to 2:00 PM.
* Please note that our curbside pickup location will be closing early between 12/24 -12/31/2020, curbside pickup will be available from 8:00 AM to 12:00PM
Step 3: Drive up. Get the goods.
When you arrive, park in the designated Curbside Pickup spots. Scan the QR code, fill out the form and we’ll bring your items to you, or to your designated pickup person. Just pop the trunk and you’re on your way.
*Please note that course materials, software, Pacific Asia Museum Merchandise are not available for curbside pickup
Frequently Asked Questions
What if I don’t have a car? Can I still come to pick up an order at curbside, and where should I go?
Yes. Curbside Pickup supports pedestrians and cyclists. When you arrive at the warehouse, go near the “How to Check in at Curbside” sign. Scan the QR code with your smartphone camera, complete the form & submit, our staff will bring out your order.
If you are not in a car, please be considerate of social distancing standards by keeping 6 feet between yourself and the employee.
Does placing my order guarantee that I can pick up my item(s) will be ready for pick up within the next 24 hours?
While we strive to have your order available for pickup as soon as possible, please be sure to wait for the “Your Order is Ready for Pickup” notification email, as unexpected delays may occur at times.
Who can pick up your order?
You can pick up your order yourself or choose someone else to pick it up. To have your order picked up by someone else, select that option during checkout. You’ll need to provide the pickup person’s name, email address and phone number.
How long do we hold your order?
We'll hold your items for 5 days; if you don't make it in by then, we'll cancel the order and refund your method of payment
Curbside Safety Guidelines
Face Coverings & Physical Distancing
Wear face coverings and maintain a distance of at least 6 feet.
Remain inside your vehicle. Be mindful of vehicular and pedestrian traffic.