USC BOOKSTORE & DORMIFY FAQs
HOW DO I ORDER?
1. Place your order on the Dormify website HERE
2. Your order will be shipped to the USC Bookstore warehouse, so that you may pick-up your order on your move-in date (August 14th–16th)
3. On your date of move-in, your order will be ready for pick-up on the USC Bookstore patio
4. Please note, on campus pick-up at USC Bookstore is only available if you place your Dormify order by July 25, 2023.
WHAT IF I ORDER AFTER JULY 25, 2023?
WHEN AND WHERE CAN I PICK-UP MY HOUSING ORDER?
USC Bookstore Patio
(August 14th & August 16th, 2023) from 8:00 AM – 4:00 PM.
WHAT IS THE LAST DATE TO PLACE A DORM ORDER TO ARRIVE BY MOVE-IN WEEK?
The last date to place a dorm order to arrive by move-in week is Tuesday, July 25th.
WHAT DO I NEED TO BRING FOR PICK-UP?
Please bring a valid ID and your order number
CAN SOMEBODY ELSE PICK-UP MY ORDER?
Yes, please have your pick-up person bring a valid ID and your order number to the pick-up location.
HOW DO I CANCEL MY ORDER?
If you would like to cancel your order, please contact Customer Service by email at email@example.com
WHAT IF I DON’T PICK-UP MY ORDER BETWEEN AUGUST 14–16?
If you have not picked up your order after August 18, please contact the USC Bookstore at firstname.lastname@example.org
Can the USC Bookstore hold my order?
Please contact the USC Bookstore at email@example.com
Who should I contact if have a question about my Dormify order?
If you have questions about order pick-up, please contact the USC Bookstore at firstname.lastname@example.org